Privacy statement

Privacy statement

The Queensland Reconstruction Authority (QRA) is committed to safeguarding the personal information of individuals, including employees, government bodies and members of the public, in compliance with the Information Privacy Act 2009. Personal information must only be collected, used, stored, and disclosed for lawful purposes directly related to the department’s functions and activities.

All staff are required to:

• collect personal information in a fair, lawful, and transparent manner
• ensure that personal information is accurate, complete, and up to date before use
• store personal information securely to prevent unauthorised access, loss, or misuse
• use personal information only for the purpose for which it was collected, unless otherwise authorised by law
• disclose personal information only when legally permitted or with the individual’s consent
• respond promptly to requests for access to or correction of personal information in accordance with departmental procedures.

QRA will provide ongoing training and resources to ensure all staff understand their privacy obligations and will continue to develop and implement robust systems and processes to support compliance. 

Any breaches of this policy may result in disciplinary action and must be reported in accordance with QRA’s procedures.

Information we may request

We may ask you to provide personal information if you submit feedback to this site. We will only do this:

• to meet your needs (e.g. answer a question, provide a service)
• to meet our needs (e.g. demographic analysis)
• if authorised or required by law.

Use and disclosure of personal information

We will only use or disclose personal information for the purpose it was collected, unless a secondary purpose is permitted under Queensland Privacy Principle 6 - We will not add you to a mailing list, or give your personal information to third parties without your consent, unless authorised or required by law.

Emails

Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only.

Cookies

We use cookies to collect anonymous statistical information, including:

• your browser, computer platform and screen resolution
• your traffic patterns through our site, such as:
  • the date and time of your visit
  • the pages and documents accessed
  • the website you visited before ours
  • your server address.

We do not identify users or any browser activity outside this website, except in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs.

Transactional services available from this site may use cookies to track business processes. Please read the particular service's privacy and security statement before beginning a transaction.

Security

Parts of this site transmit information securely across the internet. However this is not always feasible. We recognise that there may be risks transmitting information across the internet. We will notify you where personal information is not transmitted securely.

Where this site contains links to other Queensland Government agencies’ websites, the privacy or security terms set out there will apply to the material on the websites.

Where this site contains links to non-Queensland Government websites, the Queensland Government is not responsible for the privacy or security practices or the content of any such websites.

Related pages

• Privacy Policy
• Information Privacy Complaints Procedure.